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Product Warranty

Cables Direct warrants that if any product is defective, it will, at its option, replace the product or refund the purchase price. This warranty is subject to a claim being made in writing to Cables Direct within 12 months of the original date of purchase of the product, or such other longer period as may be indicated by Cables Direct for specific products from time to time.

These warranties shall not apply to any defect which arises from improper use, failure to follow the product instructions, or any repair or modification made without the consent of Cables Direct. The customer must return or dispose of the products, or make them available for collection by Cables Direct, in accordance with Cables Direct's instructions. If returned they must be suitably packaged and, where relevant, returned in accordance with any particular instructions which Cables Direct may have notified to the customer at the time of supply.

Returned products must be accompanied by a copy of the original invoice stating the nature of any claimed defect, together with such further information as Cables Direct may at the time of supply have stipulated. Where the customer returns products otherwise than in accordance with these warranty provisions, Cables Direct may refuse such products and return them to the customer.

Any products which are replaced by Cables Direct shall become the property of Cables Direct. Title to replacement products shall pass to the customer on delivery, and the period of the replacement product's warranty shall be calculated from the date of despatch of the defective product.

The remedies set out above shall be Cables Direct's sole liability and the customer's sole remedy for any breach of warranty. Save as expressly provided in these terms and conditions of sale, all implied warranties, terms and conditions (whether statutory or otherwise) are excluded to the fullest extent permitted by law. Cables Direct will not be liable to the customer for any loss of any kind whatsoever which arises out of the breach of implied warranties, terms or conditions (statutory or otherwise) or breach of any other duty of any kind imposed on Cables Direct by operation of law. The customer acknowledges that it is responsible for ensuring that the products it orders are fit for the purposes for which it intends to use them.

Prices are in New Zealand Dollars and Exclude GST
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